Handle new-patient and existing-patient enquiries differently
The caller receives a prompt, consistent response based on the instructions your business has approved.
Ava can welcome chiropractic callers, identify whether they are new or existing patients, capture the broad reason for the enquiry and offer the approved consultation or callback path.
Each call can become a structured contact, a clear next step and a practical summary—not another vague voicemail.
The caller receives a prompt, consistent response based on the instructions your business has approved.
The details are written into the contact record so your team can continue with context.
Ava follows the agreed booking, callback or escalation step and does not improvise.
Summaries and recurring questions help the business improve the receptionist over time.
We design the questions around the decision that comes next. Ava asks naturally, records the answers and follows only the booking or escalation paths you approve.
The AI receptionist is trained around administrative information. It should not interpret symptoms, guarantee outcomes or replace informed clinical communication.
The recommended default is simple: if Ava does not know, she does not guess. She reassures the caller, records the unanswered question and notifies the business for a faster human response.
Choose a 15–20 minute online setup, a 10–15 minute AI setup call, or combine both. Recommended settings are pre-written for you to accept or edit.
Services, hours, locations, contacts and any required phone verification information.
Questions, booking rules, urgent calls, pricing permissions and what Ava must never promise.
Call the test agent, review the summary and request any changes before launch.
Receive your restricted dashboard login, alerts and practical call reporting.
She can provide your approved general information and offer a consultation, but suitability and clinical advice must come from the chiropractor.
No. She records the exact question, tells the caller that a team member will confirm and alerts the business using the approved workflow.
Yes, for approved calendars, appointment types and availability rules. Complex or uncertain requests can be handed to the team.
They are written into the client's private CRM workspace with the contact, summary, outcome and follow-up context kept together.
Tell Ava what your business does and hear how your AI receptionist could welcome, qualify and guide a real caller.